When will my deposit be credited to my account?
Checks submitted for deposit prior to 3:00 pm Eastern Standard Time (EST) will be reviewed on the same business day.
Deposits submitted after 3:00 pm EST will be reviewed the next business day.
Business days are Monday through Friday, excluding Saturdays, Sundays, and holidays.
All deposits will be credited to your account following our standard check hold policies. Please see our hold policy as defined in the Funds Availability Disclosure.
- What should I do if my checks were lost or stolen?
- I have scanned the front and back of my check but it is giving an error message that the size of the front and back do not match. How can I fix this?
- How much time do I have to scan my deposits?
- Can any type of check be scanned for deposit?
- I am trying to scan the back of my check and continue to receive an Image Quality Error, Image Too Light. What can I do?