About Tampa Bay Federal
About Tampa Bay Federal
Tampa Bay Federal is a not-for-profit financial cooperative, owned and operated by its members - not stockholders. This is one of many things that differentiate a credit union from banks and other financial institutions. The money saved by our members is lent to other members.
After operating expenses and reserve requirements are met, income from loans and other revenue is returned to all members in the form of great rates, lower fees, and a comprehensive selection of financial services. Tampa Bay Federal is proud to live the credit union philosophy of "people helping people" for its members and the community.
What our members say about our team.
I just wanted to thank your Nebraska branch for always giving fast and friendly service. I needed to make a deposit for my Mother who banks in Texas and I was able to do it via share branching. The process was very easy. I have gone to credit unions that almost make you feel criminal lol, but I love TBF, so happy I became a member!
Ms. Burnett, Member since November 2015
I have to tell you that in my many years of banking I have found VERY few people like Candice Carswell. I loved it when you opened a branch in Riverview and I have to tell you she is an absolute pleasure to work with. I feel so comfortable going to her with any issue and she is always to wonderful to talk to and happy to help. I went through a rather stressful time last year and she was both compassionate and helpful.
You are so fortunate to have her…and come to think of it so are we!
Ms. D. Tinker
Anabel, Thank you for your help this morning dealing with the unauthorized payment in my checking account. You were a big help and set me at ease through the whole process. I just checked my account and the funds, plus the insufficient charges, have been credited to my account.
James was extremely friendly and went out of his way to make me feel comfortable. Thank you.
Mr. White, member since 2004
Compliments to Vanessa for the great service she provided me in the teller line. Great service!!!
Darrin D, member since March 2013
Thanks to Mr. Mejia at the Ybor Heights credit union office for his caring attitude and knowledge when I applied for a car loan down payment. I didn’t want to take money from my IRA account, for that is my emergency savings. I was worried about being able to get the loan because I haven’t applied for one in a long time.
I spoke with Eddie in the call center and he also was positive and helpful to me, answering all of the many questions I had. He even called me after hours to tell me the loan was approved (what a relief) and I should make an appointment with a loan officer.
I met with Mr. Mejia who worked out the re-payment plan for me, completed all of the paperwork in a timely manner and printed the check for me to take to the dealership. In working with these two professionals I felt I was blessed with the best.
Cora L, member since 2002
Jody at Tampa Bay Federal Credit Union is amazing, so incredibly helpful and kind. She didn't judge me and let me cry when I was losing it. Jody's kindness and compassion meant the world to me during this time as I had not gotten the same response from others that I was dealing with, and because of Jody, I will never bank anywhere else. Jody was not just a banker, but truly made a difference in my life!
Thank you very much for all you have done for me. I wish I could clone you and put you at all the locations I visit!
I just wanted to take a moment to thank you for your excellent service yesterday in opening my new account. You made the task a very pleasurable experience.