Got Questions? We Have Answers
- About Tampa Bay Federal
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Images of paid checks are available within your account transactions. If a paid check does not appear in your transaction history, you may request a copy.
Check copies will be sent via secure email to the email address on file unless you request that the copy be mailed. Mailed copies will be sent to the address on your account within 10 business days. To verify or update your address, go to Online Services and select Address/Phone Number.
Applicable fees will be charged to your account. If the check cleared more than 90 days ago, an additional statement copy fee may apply.
To request a copy of a paid check:
- Select the Online Services tab.
- Select Check Copy.
- Enter the check amount without dollar signs or commas.
- Enter the check number.
- Enter the date the check cleared (MM/DD/YYYY).
- Select Submit.
Use our chat feature connected to our Digital Branch! Other options include calling our Contact Center or visiting a Branch Location.
Log into online banking. Under the tab ‘User Options’ choose ‘Change Address’.
If your employer offers direct deposit, give the payroll department our credit union’s routing number 263 183 010 and your account number.
