Privacy Policy

What does Tampa Bay Federal Credit Union do with your personal information?

All financial institutions need to share members’ personal information to conduct everyday business. Below, you will find information about what we share, why we share it, and how we protect your privacy.

If you have questions, please call us at (813) 247-4414.

Download our Official:  Privacy Policy

Online Privacy Statement

This statement provides information about privacy related to usage of our website. For details about privacy practices in connection with accounts and services we provide (including Online Banking), please refer to our  Privacy Policy Notice.

• General Website Use
  Our public website does not collect personal data from visitors. We may use web analytics services to help us understand site usage and improve the member experience. These services do not collect personally identifiable information. Instead, they use “cookies,” small text files placed on your device, to gather information such as IP address, browser type, and website usage.

  You may adjust your browser settings to block or delete cookies. However, some website features may not function properly if cookies are disabled.

• Online & Mobile Banking Features
  Certain features of our Online Banking and Mobile Banking applications—such as BillPay (with Contacts Import enabled) or other third-party integrations—may need to access your device’s contacts in order to complete transactions securely and efficiently.

Our Mobile App and Your Location Data

Our Mobile Banking app may periodically collect, transmit, and use geolocation information to support security features. Location services are only used if you expressly authorize collection within your device settings.

• You may choose to allow access on a continuous basis (background), only while the app is in use, or not at all.

• You can change your location permissions at any time through your device settings.

We do not use geolocation information for marketing purposes.