Fraud Watch: Fake CAPTCHA Scams Could Install Malware on Your Device

You’ve probably seen a CAPTCHA before—the quick security check asking you to identify traffic lights, type letters, or prove you’re not a robot before accessing a website.

But scammers are now using fake CAPTCHA screens to trick people into installing malware on their own devices.

According to the Federal Trade Commission (FTC), fraudsters are creating fake “security verification” screens that look legitimate but actually guide users into unknowingly downloading malicious software.

How the Scam Works

While browsing online, you may suddenly see what appears to be a normal CAPTCHA or verification request.

Instead of asking you to select images or type characters, the screen tells you to complete a series of steps such as:

• Press Windows + R
• Press Ctrl + V
• Hit Enter

The message may claim this is part of a “security verification” process or needed to prove you are human.

But in reality, these steps may cause hidden malware to run on your device.

Once installed, scammers may be able to access:

• Email accounts
• Online banking credentials
• Saved passwords
• Personal or financial information

How to Spot a Fake CAPTCHA

• It asks you to run commands on your computer -Real CAPTCHAs will never ask you to press keyboard shortcuts or run commands.
• It tells you to copy and paste anything -A legitimate website will not ask you to paste unknown content into your device.
• Unexpected pop-ups or security messages
  Be cautious of surprise verification requests while browsing unfamiliar websites.

What To Do If You Think Malware Was Installed

If something begins downloading after interacting with a CAPTCHA or pop-up, act quickly:

• 1. Disconnect from the Internet- This can help prevent scammers from accessing accounts or transmitting stolen information.
  2. Run a Security Scan - Use antivirus or anti-malware software to scan and remove suspicious programs.
  3. Change Your Passwords - Update passwords for important accounts, especially: Online banking, Email, Shopping Websites.  Whenever possible, enable two-factor authentication (2FA) for additional protection
  4. Monitor Your Accounts. Keep an eye on bank accounts, credit cards, and login activity for anything suspicious.

A Reminder from Tampa Bay Federal

Tampa Bay Federal will never ask you to run commands on your device, download unknown software, or share passwords, PINs, or one-time verification codes.

If you believe your financial information may have been compromised, contact us immediately so we can help protect your accounts.

Learn More

The FTC recently issued an alert about this growing scam trend. To read the full consumer alert and learn more about fake CAPTCHA scams, visit:

FTC Consumer Alert on Fake CAPTCHA Scams

Stay Alert

Scammers are constantly finding new ways to make fake requests look real. When something online asks you to take unusual steps, pause before clicking.

When in doubt, stop and verify.