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In light of the increasing retail data breaches occurring over the past 9 months, it is important for all of us to be more vigilant in protecting ourselves.  Here are some suggestions to take a more proactive approach to this new environment.

  1. Review account activity regularly for unusual or suspicious transactions in Mobile or Online Banking
  2. Create transaction Alerts to notify you by text or email for specific requirements or amounts.  These can be set up in Online Banking
  3. Make sure your daytime phone number is correct, it could be your mobile device rather than a home phone.  This too can be checked in Online Banking
  4. Change important passwords every 4-6 weeks for financial records and those sites with lots of personal information (Amazon, Facebook, email, credit cards, credit unions, etc.)  Passwords should be at least 8 alphanumeric characters
  5. Never provide passwords, socials, account or card numbers, etc. over the phone or in an email, particularly if you did not initiate the contact.  If someone calls you requesting this type of information, decline, hang up and contact the company yourself.


Finally has some simple, yet important guidelines to protect your passwords under Computer Security.  


Phishing, Vishing, Smishing, Identity Theft, Fraud, Spam 

They all want the same thing and you don’t want to give it to them!!  Some things never change, just what they are called. Fraud is fraud no matter what the scheme is or how the perpetrator finds his/her victim. 

Tampa Bay Federal is very serious about security and protecting your financial information!   

  • Tampa Bay Federal will never ask you to login to your account through an embedded link contained in email or text messages. 
  • Tampa Bay Federal will also never ask you to provide confidential information, such as debit or credit card numbers, PINs or Social Security Numbers via email, text messages or direct mail. Unless you request specific account assistance, we will also never ask for this information over the phone. The most secure way to communicate specific account information is on a secure server like our Online Banking site.

There are some simple things you can do to protect yourself, too. 

  •  Check your account daily, weekly for potentiallly suspicious transactions in online banking or mobile banking.
  • Keepy your phone contact information up to date. Not all transactions are fraudulent. By keeping contact information current, transactions can be validitated by you, ofen while you are at the register. 
  • If you receive any kind of message asking you to provide personal financial information, please do not respond to it. These messages are fraudulent attempts to collect your personal information.

Consumer Protection Resource Sites:




Bureau of Consumer Protection -

Federal Trade Commission
 ON GUARD ONLINE  Internet Security

Provides practical topics, tips and games to help you be on guard against Internet fraud, secure your computer and protect you personal information.

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