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CURewards FAQs

Learn More: CU Rewards Mall

What is the CU Rewards Mall?
CU RewardsMall is a program that allows you to earn Mall points by shopping at your favorite brand-name retailers within the CU Rewards Mall network. So stock up on clothing, electronics, entertainment, house ware and more, and you’ll earn Mall points with each purchase using your Tampa Bay Federal VISA® Platinum Rewards Credit Card!

How do I earn points through the CU Rewards Mall?
Earning is easy. Every time you use your Tampa Bay Federal VISA® Platinum Rewards Credit Card at the participating retailers listed on the CU Rewards Mall website, you’ll earn Mall points. Just remember to click on the links in each offer, or use your card when shopping in participating retailers stores.

When will I receive my Mall Points?
Mall points can take up to 45 days to be credited to your account after the date of purchase. If you do not see the Mall points you earned within 45 days, please contact us.

Will I earn base points (i.e. 1 point for $1.00 spent) plus mall points when I shop in the CU Rewards Mall?
CU Rewards cardholders who shop in the CU Rewards Mall will still earn base points awarded though the CU program plus bonus points from the Merchants whom they shop.

How do I Find a Participating Retailer?
To find a retailer where you can earn mall points, simply view the list of “In-Store Mall” retailers or shop directly thought website at the Online Mall retailers.

Do I need to do anything extra when shopping in-store?
Nope. Just make sure you use your Tampa Bay Federal VISA® Platinum Rewards Credit Card when you shop and you’ll automatically earn Mall points.

What is the cost to participate?
Participating in CU Rewards Mall is free for credit union members with a Tampa Bay Federal VISA® Platinum Rewards Credit Card. It’s just our way of saying thank you.

How do members stay up to date on newly added offers?
Simply visit the Home Page, look for the CU Rewards Mall section in the far left corner and click on the “New Mall Offers” button in this section to see all the newly added offers. While on the website you can also sign up to receive emails with special offers.

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Toll Free: (800) 380-8880

Local: (813) 247-4414

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